The previous administrator has left the company – what should you do?
Has the previous administrator left the company without first appointing a new administrator? In this case, our support team will be happy to help you appoint a new administrator for the account.
If the previous administrator of the Clockodo account has left the company without appointing a new administrator, we can transfer the administrator rights to another person.
To do this, we require either a current extract from the trade register showing that the proposed new administrator is registered as an authorised representative of the company.
Alternatively, we also accept an official letter from the management (CEO) confirming that the employee in question is to be designated as the new administrator of the Clockodo account.
Please send the relevant proof together with the name and email address of the proposed new administrator to our customer support team at support@clockodo.com.
Once we have verified the documents, we can carry out the change of administrator.