Why can’t I import my CSV file?

“The uploaded file has an invalid extension.”
Clockodo only accepts files with the extension .csv or .txt. Save Excel or Numbers files as CSV in your spreadsheet program and upload the file again under Import CSV.
“Not all lines have the same number of columns.”
Under “Settings for processing of .csv files”, check whether the correct “Delimiter” is selected, and click “Refresh”. If that does not help, remove line breaks within values and surplus delimiters in your spreadsheet program, save the file as CSV again and upload it again.
“The import file must not exceed 5,000 lines.”
A file may have at most 5,000 lines, or 4,000 for time entries. The line with the captions counts as well. Split the file and import the parts one after the other, each with the line of captions.
“Import file no longer exists.”
The uploaded file is only available during your current login and for a limited time. Upload it again.
Special characters are displayed incorrectly
Choose a different “Character set” under “Settings for processing of .csv files” and click “Refresh”.

The import file was likely saved incorrectly, or the wrong separator was used.