Manage or delete test account

How can a test account be managed or deleted?

A test account can be deleted in the Clockodo subscription area. Alternatively, deletion can also be initiated by support if a brief written confirmation is provided.

How do I delete the test account myself?

You can delete the test account in the Clockodo subscription area:

1. Open the subscription area.
2. Delete the test account there.
3. Then register again if necessary.

Can the test account also be deleted by support?

Yes. The test account can also be deleted by support upon request. This requires a brief written confirmation.

What happens if the email address has not yet been confirmed?

If the email address has not yet been confirmed, the test account will be deleted shortly.
If you want to continue using the test account, please confirm the email address.

Can I create a new test account again after deletion?

Yes. You can register again. If the previous trial account has not yet been deleted, a different email address may be required.

What happens after the trial period ends?

After the trial period has expired, the account will be retained for 30 days. Within this period, a subscription can be taken out in order to transfer the data. After that, the account will be deleted for data protection reasons.

Can I empty the trial account and start over?

Yes. It is possible to empty the account after the trial period and start over. If you only worked with test data during the trial period, we recommend that you empty the trial account before taking out a subscription so that you can have a clean start. If you have used your live data, we advise against emptying the company account!